Are your products authentic?

Yes, all our products are hand selected and sourced by us, directly from the artists based in Egypt.

What payment methods do you accept?

We accept all major credit cards, debit cards, and PayPal. All transactions are secure and encrypted.

Can I modify or cancel my order?

Please contact us as soon as possible if you need to make changes. Once an order is processed, we may not be able to modify it.

How long does shipping take?

We typically process orders within 1-2 business days. Delivery times vary by location: UK orders usually arrive within 3-5 business days.

Do you offer international shipping?

Unfortunately not just yet!

What is your return policy?

Our return policy is only applicable for rings and damaged items. We offer a 30-day return policy from the date of receipt - see the shipping policy page for more details.